FAQ

Use our website to shop online or use our search tool to locate a specific part. you may “Add to cart” for purchase or “Request a Quote.” If you cannot find what you are looking for, please contact us and we will assist you. 

First, use the search tool and search by manufacturers/part number, once you find what you are looking for, click the “Request A Quote” button. After you have added the item click the “View Quote” link or visit the “View Quote”  page here. Add the part to your Request For Quote form along with the details and comments (e.g., New Factory Sealed Only)  and submit your RFQ.

Pricing and availability can also be requested by phone, email or fax. Please visit our contact page if you want to use one of these methods instead of the RFQ process.

Yes, please visit our Sell to Us page for more info. Once we have gone over the list we will contact you. No matter the size of your list we will take the time to offer the best pricing available.

We are located at 4031 Keegan Rd. Emmett, MI 48022

Yes. We ship utilizing the following services: United States Postal Service (USPS), United Postal Service (UPS), DHL Worldwide and Federal Express (FedEx). Expedited shipping is available on many of our products. Please allow additional time for international orders to arrive due to customs.

Yes. We can ship same day with UPS, FedEx, courier, and airport pick-up.

Yes. Please contact us by phone for any emergency services. (855) 633-8665

Most orders will ship same day. Any orders processed after 3:30 P.M. (EST) will ship the following day.

Tracking numbers will be provided once order has been shipped. We will email you a paid invoice with tracking number.

We have many obsolete parts available. If we don’t have your part in stock we will use all of our resources to locate your part.

On most parts you will save 50-70% from manufacturers list price.

We offer new, used, and remanufactured merchandise.

Yes. Please call or email for further details.

Yes. Our parts come with a 14 day warranty.

Please contact us regarding returns and a representative will contact you with further details. If an item fails to work because it is defective, the defective item must be returned within 14 days. After we receive the item back at our facility, we will confirm that the item is indeed ours and defective. After we make our confirmations then we will replace the defective item with an equivalent item. If a replacement is not available, PLC Toolbox Supply will refund the cost of the item.

Yes. In most cases there is a 25% restocking fee.

PLC Toolbox Supply is located in the state of Michigan and is required by law to collect and remit sales tax on purchases for delivery within Michigan. If you are exempt, customers must provide the correct paperwork to waive taxes, fees, or charges at the time of purchase.

No. We are wholesale automation electrical sellers that offer better pricing and fast service.